We are here to make your dental experience stress-free. Here are answers to common questions from our patients
Frequently Asked Questions:
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A dental office requires a comprehensive medical history every two years to ensure safe, effective, and personalized care. Here are the main reasons why:
1. Medical Conditions Can Affect Dental Treatment
Many systemic health conditions impact oral health or how dental treatment should be provided. For example:
Heart conditions (e.g., valve disorders, history of endocarditis) may require antibiotic prophylaxis before dental procedures.
Diabetes can affect healing and increase the risk of gum disease.
Osteoporosis and related medications can complicate extractions or surgery due to risk of jawbone necrosis.
2. Medications Can Interact with Dental Procedures
Patients often take medications that:
Increase bleeding risk (e.g., blood thinners like warfarin or aspirin).
Compromise immunity or healing (e.g., steroids, chemotherapy).
Cause dry mouth or other oral side effects (which raise the risk of decay and infection).
Knowing your medications helps dentists plan appropriately and avoid adverse interactions with anesthetics, antibiotics, or pain meds.
3. Allergy Awareness
A history of allergies to:
Latex
Antibiotics (like penicillin)
Local anesthetics
…is essential to avoid potentially life-threatening allergic reactions.
4. Safe Use of Anesthesia or Sedation
Certain conditions (e.g., respiratory issues, heart disease, pregnancy) affect whether or how a patient can be safely sedated or anesthetized during dental procedures.
5. Early Detection of Systemic Disease
Oral symptoms may be the first sign of diseases like:
HIV/AIDS
Anemia
Autoimmune diseases
Cancer
Your medical history helps the dentist spot patterns and recommend medical follow-up when needed.
6. Legal and Ethical Responsibility
Dentists are legally and ethically required to:
Work within the bounds of your health status.
Refer to physicians when necessary.
Avoid harm due to lack of information.
In Summary:
A comprehensive medical history ensures:
Your safety
Proper treatment planning
Prevention of complications
Better coordination with your physicians
It’s not just a formality—it’s critical to quality care.
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1. Professional Cleaning Goes Beyond Brushing & Flossing
Even with excellent at-home care, plaque and tartar (hardened plaque) can build up in hard-to-reach areas. A hygienist:
Removes plaque and tartar above and below the gumline with special tools.
Polishes teeth to remove surface stains.
Helps prevent gum disease, decay, and bad breath.
2. Prevents Gum Disease (Gingivitis & Periodontitis)
Gum disease starts silently and painlessly. Regular hygiene visits:
Catch early signs before they become serious.
Prevent tooth loss due to advanced gum disease.
Help manage existing gum issues with specialized cleanings (e.g., scaling and root planing).
3. Early Detection of Problems
Dental hygienists are trained to spot early warning signs of:
Cavities
Oral cancer
Gum recession
Infections or inflammation
Catching issues early can mean simpler—and cheaper—treatment.
4. Personalized Oral Health Advice
Hygienists don’t just clean teeth—they educate. They can:
Show proper brushing and flossing techniques.
Recommend tools like electric toothbrushes, floss picks, or water flossers.
Suggest products based on your specific needs (sensitivity, dry mouth, etc.).
5. Fluoride & Sealants
During appointments, you may receive:
Fluoride treatments to strengthen enamel and fight decay.
Sealants on molars to protect against cavities (especially for kids or teens).
6. Overall Health Benefits
Oral health is closely linked to overall health. Regular hygiene care can:
Lower your risk of heart disease, stroke, diabetes complications, and respiratory infections.
Reduce inflammation and bacterial load in the body.
7. It Saves Time and Money Long-Term
Preventing problems is much less costly and painful than treating them. Routine cleanings reduce your need for:
Fillings
Root canals
Extractions
Dentures or implants
In Summary:
Regular hygiene appointments help you:
Keep your teeth and gums healthy
Detect problems early
Improve your overall well-being
Save money on future dental work
Even if your mouth feels fine, those appointments are part of staying ahead—not just catching up when something goes wrong.
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Yes, we accept assignment with most dental insurance plans. This means we will bill your insurance company directly and accept payment from them on your behalf.
However, please note that your dental insurance is ultimately your responsibility. Some insurance providers do not share specific plan details with our office. In these cases, we may ask you to review your policy or contact your provider to confirm your coverage.
Some plans require patients to pay our office upfront for their treatment and then submit the receipt to their insurance provider for reimbursement.
To avoid surprises, we strongly recommend that you become familiar with your plan, including any limitations, exclusions, or required copayments. Our team is happy to help guide you through the process and assist with any questions you may have.
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The most common reason is that dental insurance plans have coverage limits. These limits may include annual maximums, percentage-based coverage, or restrictions on certain procedures.
We strongly recommend that you review and understand your specific plan benefits, so you’re aware of what is and isn’t covered. Our team is happy to help you interpret your plan and estimate any out-of-pocket costs before treatment.
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Yes, we do submit pre-authorizations to your dental insurance provider when appropriate. However, please keep in mind that a pre-authorization does not guarantee payment and does not mean we have full access to your benefits.
Many insurance companies will only disclose benefit details directly to the patient, and some do not respond to requests from dental offices at all. If you receive information from your insurance provider, please feel free to contact us—we're happy to help you understand their response and how it may affect your treatment plan.
Please note that treatment needs can sometimes change at the actual appointment- for example, if we find something unexpected during your visit. In those cases, the final cost or coverage may differ from the pre-authorization estimate.
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Yes! We understand that dental visits can make some patients feel nervous. That’s why we offer safe and effective sedation options to help you feel calm, relaxed, and completely at ease during your appointment.
Sedation dentistry helps:
Reduce anxiety or fear about dental treatment
Increase comfort for longer or complex procedures
Support patients with a strong gag reflex or difficulty sitting still
Types of Sedation We Offer:
1. Mild Sedation (Nitrous Oxide or “Laughing Gas”)
You breathe the gas through a small mask over your nose.
It helps you feel calm and relaxed within minutes.
You stay awake and can respond normally.
The effects wear off quickly after the gas is turned off — you can usually drive yourself home.
2. Oral Sedation (Pill Medication)
You take a prescribed pill about an hour before your appointment.
You’ll feel drowsy, relaxed, and less aware of your surroundings.
You’ll remain awake, but many patients remember little or nothing of the procedure.
You will need someone to drive you home.
3. Moderate (Conscious) Sedation
This deeper level of relaxation is usually achieved with oral or IV medication.
You’ll feel very calm and may drift in and out of light sleep, but you’ll still be able to respond when spoken to.
You’ll need an escort to and from the appointment.
4. Full Sedation (General Anesthesia at Sechelt Hospital)
For patients who require a deeper level of sedation, we offer treatment under general anesthesia at Sechelt Hospital
You’ll be fully asleep and monitored by an experienced medical team throughout the procedure.
This option is typically reserved for complex cases or patients with high levels of dental anxiety.
You’ll need someone to accompany you to and from the hospital.
Still have questions? We are happy to help